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Project Manager (m/f)

For our client, a well-known company in Raaba near Graz, we are looking for a Project Manager (m/f) in the digital Banking Area.

Background

Are you familiar with digital Banking technologies? Would you like to analyze technical issues, help our Clients to receive the best service and Banking experience ? Do you have a general understanding of Banking and IT at the same time?

General Information

  • Start date: asap
  • Workload: 100% 
  • Work location: Raaba, Austria
  • Remote: possible
  • The offered monthly salary is at least EUR 3.618.-
  • The actual payment and a possible overpayment is dependent on relevant work experience and qualifications

Responsibilities 

  • Lead a team of 10 -15 members and perform task allocation to the team. Conduct performance appraisals for reporting team members
  • Ensure that Service is delivered by adhering to the agreed SLA/KPIs. Define and implement Service Improvement plans
  • Oversee Demand management, Incident & Change management, Problem management and Service Level Management activities in the service
  • Implement automations in the service resulting in effort and cost savings. Drive continuous service improvements activities in the service
  • Have regular forums to connect with client to discuss on day-to-day operational topics. Conduct Team meetings regularly
  • Support team in resolving critical technical issues during crisis situations
  • Engage in problem management process for root cause determination & permanent corrective action. 
  • Responsible for technical delivery of Windows Server administration activities for mission critical production support environments
  • Plan and oversee Windows Server patching and upgrade activities
  • Leading the activities of Quarterly Maintenance weekends ensuring successful recovery of all the systems post activity
  • Preparation of Shift rosters for L1 team and execute them ensuring smooth 24x7 operations

Must-haves

  • Maintain Windows 2008 R2/2012/2016 and upgrades, patches
  • Maintain and Administer AD (Windows 2008R2)
  • Maintain and Administer Microsoft Cluster solutions
  • Working knowledge on SSCM and SCOM  
  • Understanding of IBM TSM/EMC Networker tool set
  • Knowledge of maintaining Antivirus management servers 
  • Able to use SCCM Collection to push the packages, patches 
  • Troubleshooting skills with Windows Servers, SCCM 
  • Good scripting knowledge using PowerShell, CLI 
  • Understanding of VMWare virtualization technologies 
  • Understanding of Storage technologies Knowledge of administering HP/Dell/IBM System X infrastructure
  • Knowledge of Microsoft Azure technology
  • Fluent in German and English

Soft skills

  • Experience in running operations with ITIL processes / ITIL certified
  • Excellent Analytical and troubleshooting skill
  • Excellent in Verbal, written communication
  • Creative thinking in implementing Service improvements (automation, incident reduction, etc.)
  • Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands
  • Experienced in running operations following ITIL processes
  • Experienced in writing RFPs solutions and presentations during client visits.
  • Good Team Player
  • Good Attitude
  • Leadership skills
  • Leading team of 10-15 members 
  • Proactive problem solving
  • The ability to be supportive and motivate others
  • Good communication skills 

Contact

Nadine Papa
Talent Acquisition Consultant
+41 79 904 96 72
nadine.papa@primetrack.ch


We look forward to receiving your online application with your CV!